Category Creation and Repositioning: Playing a Different Game
Language shapes perception. Coin a category name that clarifies what you replace and why it matters now. Anchor it to a specific pain and a memorable promise. If customers can repeat it at lunch, you’re building a movement, not just marketing.
Category Creation and Repositioning: Playing a Different Game
Define an enemy—wasteful complexity, hidden fees, brittle silos—and contrast it with your simple, credible alternative. Provide migration ramps and backward compatibility, lowering switching anxiety. Great framing feels inevitable in hindsight because it expresses frustrations customers already hold.
Category Creation and Repositioning: Playing a Different Game
A classic insight reframed a milkshake as a commuter’s steady, spill-resistant breakfast. By embracing the job—“morning fuel that lasts”—messaging, formulation, and placement aligned. Sales rose because the strategy matched reality, not because ads merely grew louder.